If your organisation only utilises the Communic8 platform for internal employee communication (meaning your Communic8 instance is limited to sending communications only to your company domain, e.g., "my.employee@acmecorporation.com"), you may be able to turn off the unsubscribe feature. By default all instances are set up with unsubscribe on, which has the unsubscribe links on all system email and SMS communications.
You can control your instance and remove the unsubscribe links from emails and SMS. This helps if you intend to communicate only to employees, and do not want them opting-out of communications. Removing unsubscribe means the potential to violate anti-spam legislation, if emailed to external email addresses (i.e. email accounts not belonging to your company).
Warning: It is a legal requirement that commercial electronic messages contain an unsubscribe link. If you switch unsubscribe off then your email messages will not contain the unsubscribe link, and you accept full legal liability in relation to anti spam laws. All changes to the unsubscribe settings will be logged.
To remove the unsubscribe links:
Contact support@communic8.com to request that we enable the admin interface on your behalf. Once your support representative activates the unsubscribe admin interface, you will be able to follow these instructions and disable unsubscribe. It is the responsibility of you to deactivate the feature and acknowledge that you understand the risks associated with its deactivation.
Navigate to the Admin > Account Setting
Scroll to Unsubscribe Settings
Toggle Off Unsubscribe
A dialog will appear to input your comment
Select Save - A change log will be shown beneath with the Logged in User, Date and comment