Delete a Recipient
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Written by Support
Updated over a week ago

After a recipient has been created if you no longer wish to send communications to this recipient you can make them inactive or delete them entirely. By deleting a recipient they will no longer be visible in the platform or available to send communications to. Additionally you will not be able to view their interactions with previous communications sent.

  • Navigate to the Recipient Menu

  • Select the ellipsis next to a recipient

  • Follow steps to delete

To delete in bulk:

  • Navigate to the Recipient menu

  • Select the relevant checkboxes for recipients

  • Select the delete (Bin) icon

  • Follow steps

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