Make a Recipient Inactive
Support avatar
Written by Support
Updated over a week ago

If you no longer wish to have recipients receive communications you can make them inactive. This will prevent any new communications being sent to them and disable any previously sent communications.

  • Navigate to Recipient page

  • Select the Recipient

  • Scroll to Recipient Information and tick the Edit (pencil) icon

  • Toggle Active Off

  • Save

To Note

  • If the recipient has not been sent any communications they can be deleted. Navigate to Recipient< Select the ellipsis< Select Delete

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