Selecting the Delivery Method
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Written by Support
Updated over a week ago

The delivery methods determines the way your communication is received. There are four methods to choose from: Mobile App, Email, SMS and Social Network.

  1. Tick Select Delivery

  2. An accordion will show the four types of methods. The mobile app will always be activated by default.

  3. Select the method you want to use

  • Add your content. Default data has been added to help visualise where the fields are located in the preview, all can be overridden.

  • Switch the Inactive toggle to Active. If you don't toggle this on and tick Save, the content will be saved but the method will not be used.

  • Tick Save

  • Continue the above for all methods you wish to use

4. Tick Continue

To Note

  • If the Social Network method has been activated, it will not automatically send to that social platform. Once the campaign has gone live, a new tab SOCIAL will be created, here you can view and use the social URL that was created to post the communication.

  • The Social Network has one setting for all types. Each individual social network cannot be edited.

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