The ability to resend a communication can be completed at an individual or campaign level.
Navigate to the Analytics tab
Tick Actions
Resend to All Recipients - This will send to all recipients that are part of the campaign
Resend to Non-Engaged Recipients - This will send to all recipients who have not yet viewed the communication
View the relevant list of recipients
Tick Resend
To resend at an individual level
Navigate to the Audience tab
Tick on the individual recipient
Tick on the ellipsis
Tick Resend Communication
Points to Note
If a communication contains a survey subsection, if the recipient has previously submitted the survey, upon a resend, the resend will send their survey results, it will not reset the survey
Tips!
Make an edit to your conent or delivery method before resending. The new data will be used in the resend.