Broadcasts are used to create quick communications to your recipients. They consist of one image (optional), a title and message. They can be sent to via email or to the mobile app.
Navigate to the Broadcast page
Tick New
Select a Type - The emoji attached to the type will be used in the mobile app notification and email subject
Add Title
Add message
Add Image - this is optional
Request an Acknowledgement - This is optional, if used, it will be shown as a button to recipients. A separate statistic for those that have ticked the button will be collected.
Edit button text
Select Audience
Once a broadcast is sent, you cannot add recipients or cancel the notice
Select Delivery - Broadcasts can only be sent via email and to the mobile app
The mobile app is enabled by default
Preview - Use the preview on the left hand side for viewing the mobile notification, email content and webpages (message) for email and mobile app
Send
Manage engagement
Note
Broadcasts do not have a draft state, the intention is to send right away. The option to cancel a broadcast you are working on is available.
If using email, the email content is not editable, these are transactional emails that notify a recipient to view the broadcast sent to them. If the acknowledge button was used, a warning message that the broadcast has a required action is also listed in the email.