There are two types of users in Communic8

  1. Users who send communication via Communic8. 
  2. Recipients who receive communication. These users do not log-in to Communic8 to receive communication. 


1. Users who send Communication


Prerequisites

  • You must be created as a User in Communic8. 
  • Contact your User Administrator if your email address is unable to be authenticated during the set password process.


First Log in

  1. Select the "Forgot Password" link found on the log in page.
  2. Provide your company email address and submit. 
  3. If your email fails to authenticate, check it is correct. Contact your User Administrator if your email address is unable to be authenticated during the set password process.
  4. A link to set a password will be sent to your email address.
  5. Select your password and submit. Your password must meet minimum password strength standards (minimum 8 characters and have 2 of the combination of either 1 special character, 1 uppercase and 1 number)
  6. Once you set your password, return to the log in page and provide your new credentials.


Log-in after selecting password

  1. Bookmark your Communic8 log in page
  2. Log in using your credentials
  3. You can use your mobile device.


Resetting your password

  1. Use the process for "first Log in" given above, or
  2. Go to your profile menu and select Reset Password


Points to Note

  • Recipients do not log into Communic8 to access the communications that you send them. These are accessible via the links sent in the email or SMS message.


You can also access our Community Forums, where you can post feedback and provide Tips and Tricks advice and ask questions.