Communications can be sent via email, sms and to the mobile app. Mobile app users have the ability to select their communication preferences from the mobile app. 


  • Navigate to Profile> Settings> Communication Settings
  • Toggle On or Off Email and SMS


Any method that has been turned off will act as an unsubscribe status for the recipient


To Note

  • If Email is toggled off, transactional emails will still be sent, i.e. Forgot Password
  • If any delivery method configuration is turned off, the setting preference will not be shown