Broadcasts provide analytics to track recipients that have or haven't read the broadcast. Additionally if the acknowledge button was used, we track those that have or haven't acknowledged. 


Open a sent broadcast to view: 


Details

  • Overall percentage of recipients that have read the broadcast
  • Overall percentage of recipients that have acknowledged the broadcast (if the acknowledge button was used)
  • Delivery percentage
  • Broadcast details (creator, sent date, audience count)


Read / Unread

  • List of recipients that have or haven't read the broadcast
  • A separate column for Acknowledged is on the Read tab. This is determined by a Yes/No status.


All

  • List of all recipients the broadcast has been sent to


Use the Download as CSV button, to download the data relevant to the tab you are on. Please note that some tabs show different columns.